Sales Intelligence & Operations Manager

Job Description

Are you analytical, solution-oriented, and resourceful, looking to thrive in a rapidly growing company known for its exceptional culture and opportunities? If so, we want you to join our team as a Senior Sales Operations Manager.

Solvias provides contract analytical testing services to biotech and pharmaceutical companies across all stages of the drug development process. Our unwavering commitment to customer success and scientific excellence is at the core of everything we do.

We are seeking an enthusiastic Senior Sales Operations Manager to join our team and play a pivotal role in driving revenue growth and operational efficiency.

As the Sales Intelligence & Operations Manager, you will have the unique opportunity to lead impactful initiatives and provide critical insights that shape our sales strategies. This role offers a dynamic and collaborative environment where you’ll work closely with a results-driven team and make meaningful contributions to a fast-growing company.

We believe in fostering a culture of collaboration, innovation, and personal growth powered by mutual respect. When you join our team, you become part of an organization that values your expertise and empowers you to make a significant impact.

Requirements

• Bachelor’s degree in business, finance, analytics or related field. Advanced degree is a plus
• 5+ years in sales, sales analytics, business analytics or related role in the biotech, pharma or CRO/CDMO space
• Advanced proficiency in Microsoft Excel (pivot tables, macros, data modeling)
• Experience with CRM implementation, governance and vendor management
• Collaborate with BD/Sales, SME’s, Marketing, IT and Sr. leadership to implement software tools and track marketing initiatives, analytics and data that lead to commercial success
• Experience with SalesForce and data visualization tools (Power BI experience preferred)
• Strong knowledge of database management and reporting tools (familiarity with SQL is a plus)
• Design and lead sales prospecting strategies and training (utilizing CRM, Data Mining tools, social media)
• Propose key sales and marketing metrics to achieve for current BD/sales group
• Proven ability to curate and analyze large data sets, extract meaningful insights, clearly present findings and offer actionable recommendations.
• Experience in forecasting, sales performance metrics and pipeline analysis
• Deep understanding of sales processes and go to market strategies
• Experience with competitive pricing research and understanding of pricing strategies
• Proven ability to develop a data driven decision making culture
• Proven record of driving commercial success using data and analytical tools
• Strong knowledge of business analytical tools and digital solutions
• Commercial strategic thinking
• Work with sales leadership, HR and finance on design of annual sales compensation plans

RESPONSIBILITIES

• Track, analyze and report key sales metrics
• Define and track key performance indicators to evaluate Sales Performance
• Translate analysis into insights, implementation recommendations and process improvement suggestions
• Act as CRM tool owner, lead governance end ensure data integrity
• Drive system and process improvement, change management and tool upgrades
• Identify trends, gaps and opportunities to improve team performance and revenue growth
• Create and maintain dashboards and regular reports for sales leadership and executive teams
• Provide actionable insights and guidance to optimize lead conversion and deal velocity
• Ensure data integrity and accuracy within the CRM and work with the commercial team to improve data collection
• Collaborate with commercial leadership to develop and refine strategies for target markets and client segments
• Collaborate with sales and marketing for effective campaign execution
• Analyze market trends and competitor performance to guide decision making
• Conduct pricing analysis and help the commercial team optimize and structure deals to move from transactional selling to relationship selling
• Provide actionable insights and recommendations to acquire and expand business with focus and core customers
• Work closely with market intelligence and drive Client targeting activities, feeding into Inside Sales & Business Development (BD)
• Provide actionable insights for the sales to drive BD and wallet share expansion actions
• Develop wallet share and territory share analysis templates

DESIRABLE SKILLS

• Strong critical thinking skills
• Excellent written and verbal communication and persuasive presentation skills
• Strong interpersonal skills for cross-functional collaboration
• Exceptional organizational skills
• Flexibility to adapt to evolving priorities and business needs in a fast-paced environment
• Detail oriented with a commitment to accuracy and high-quality work
• Self-motivated with the ability to work well autonomously and within teams

Apply Now